Australian High Commission
Angola, Botswana, Lesotho, Mozambique, Namibia, South Africa, eSwatini

Contact Us


Physical Address:
292 Orient Street
Pretoria 0083
South Africa

Postal Address:

Private Bag X 15
PostNet Suite 493
Menlo Park 0102
South Africa

Please ensure that all documents being sent to the High Commission is delivered to the physical address via courier, as we cannot accept responsibility for documents sent to our postal address.

Consular and Notarial Services

For 24 hour consular emergency assistance please contact: 
Tel: +61 2 6261 3305
SMS: +61 421 269 080 

To contact the Australian High Commission during business hours please contact:
Tel: +27 12 423 6000
Email: [email protected]

Telephone messages will generally be responded to within 24 hours.

For further information please see Getting help overseas

General Enquiries

Tel : +27 12 423 6000

Visas and Migration

The Australian High Commission is unable to provide responses on visa, citizenship or customs enquiries.

Visit the Department of Home Affairs website at


Call the Home Affairs Global Service Centre (GSC) on +61 2 6196 0196, open Monday to Friday, 09:00 to 17:00 (local time).

After you have lodged your application you can contact the Department of Home Affairs using the Australian Immigration Enquiry Form. You will not receive a response if you are seeking to follow-up on an application that is currently within global visa and citizenship processing times.


Phone: +27 12 423 6000
Email: [email protected]

Telephone messages will generally be responded to within 24 hours.

Australian Consulates

Australian Consulate Botswana

Plot 16C1, Mmokolodi 1, Gaborone

+267 776 00002

+267 769 09454 (WhatsApp)

[email protected]

Australian Consulate Namibia
56 Chalcedoon Street
+264 61 300 194
+264 81 283 4629
[email protected]

Australian Consulate, Mozambique

49 Rua Beiju de Mulata

Maputo, Mozambique
Telephone: +258 84 693 3226

Email: [email protected]

Australian Trade Commission, Johannesburg

Please note: the Australian Trade Commission does not handle visa matters. Please see Immi Contact Us

Physical Address:
The Forum
10th Floor
Corner of Maude & 5th Street

Postal address:
PO Box 784802
Sandton 2146

Tel: + 27 11 911 4500
Email: [email protected]


Department of Foreign Affairs and Trade

R.G. Casey Building
John McEwen Crescent
Barton ACT 0221 Australia

Switchboard: +61 2 6261 1111