Applying for an Australian passport
Please carefully follow the steps and read the the advice under further information. Due to an increase in demand, please allow 6-10 weeks to receive your new passport after successful lodgement.
Please ensure that all documents being sent to the High Commission is delivered to the physical address via courier, as we cannot accept responsibility for documents sent to our postal address.
Australian Passport applications
In-person applications
For anyone not eligible to lodge their application by courier, or who prefers to visit the Australian High Commission, Pretoria in person.
PC8 child renewals by courier
Eligibility:
-
under the age of 16 (i.e. 15 or below) and
-
has previously held an Australian passport
Children aged 16-17 are not eligible for courier applications.
Child Renewal by courier guidelines
Australian Passport Office
PC7 adult renewals by courier
Eligibility:
Adults (18 years and over)
For a renewal, you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
Advice and processing times
You can now lodge your PC7 renewal application and PC8 child renewal applications by courier. Click the relevant link below for information on in-person or courier applications.
Due to an increase in demand, please allow 6-10 weeks to receive your new passport after successful lodgement.
To book an appointment at the High Commission in Pretoria, please use this link:
Passport Fees
From 1 April 2023 fees for all applications will be charged in AUD, and payment will be taken at the time of lodgement. No other form of payment, such as EFT, cash, Diner’s Club, American Express or virtual cards are accepted.
Fees for passport applications lodged with our Honorary Consuls in Mozambique, Namibia and Botswana may be paid by credit card (Visa or MasterCard only). The following credit card authorization form can be printed, completed and signed, if another person wishes to pay for your passport application by credit card only.
Fees are subject to annual indexation. No GST is payable on passport fees.
Credit Card Authorization Form
Further information
Outreach events
We are currently planning for an outreach trip to Cape Town on 30 October 2024 (dates TBA). Please note that the trip is subject to the conditions at the time, and it may be cancelled at late notice.
Appointments for passport interviews in Cape Town are now available via our online booking system via this direct link:
Please note that appointments are only available at the times in the online booking system. Bookings are on a first come first served basis. Please do not email us with booking requests outside of the times advertised.
Enquiries regarding the outreach trip can be sent to: [email protected]
Once in the booking system, please follow these steps:
- Choose the service based on how many applications you will be lodging.
- Then choose Passport officer.
- Look on the dates in October only, for what times are available.
- Book a time and make sure you leave the correct email and phone contact.
- Your appointment confirmation will include the address details for the interview.
- In addition, you will receive an email confirmation of the appointment two days before the interview.
Important information
All payments will be taken via the credit card authorisation form. If you book an interview, please complete this form beforehand and bring to the interview. The form is available on the High Commission website. Fees are also available on the website:
Credit Card Authorisation Form
Please ensure you have fully completed the passport application form, which can be printed from the passports website: https://www.passports.gov.au/
Bring the original and a photocopy (uncertified) of all of your documents to the interview. Any applications which are incomplete will not be able to be accepted.
Emergency passport
In special circumstances an Emergency passport can be issued to Australian citizens where either they cannot complete all requirements (other than identity, citizenship and entitlement) for the issue of a full validity passport or they can complete all requirements but there is an exceptional need to travel urgently.
The Emergency passport can be issued within 2-business days, contains only 4 visa pages and its validity is usually limited to a period of seven months. A full validity passport may be applied for simultaneously, utilising the same application as for the Emergency Passport.
It is the responsibility of the holder to ensure the travel document is suitable for entry, transit and exit for any ongoing travel including visa requirements.
If you need to travel within the next 48 hours, please contact the Australian High Commission immediately.
Passport validity
Ordinary passport (34 pages):
10 - year validity for persons aged 16 and over
5 - year validity for children under 16 years and optional for persons aged 75 years and over
Replacement Passport (34 pages):
Only available to overseas applicants with full visa pages or minor damages but more than 2 years validity remaining on their current passport. A replacement passport will be issued with the same expiry date as the passport being replaced.
Entry, exit and transit requirements
Some countries won't let you enter unless your passport is valid for six months after you plan to leave that country. It can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. If you’re not sure your passport will be valid for long enough for your journey, consider getting a new passport.
Passport FAQs
Do you have more questions? Read through our FAQs:
If you cannot find the answer to your question, email us.
Original documents located overseas
If your original documents are located in another country, you can have a friend or relative take the original documents to any Australian Passports Office and ask them to email it to the High Commisison in Pretoria (Pretoria Post) There is a Passport office in each state capital.
Report a lost or stolen passport
If your passport is lost or stolen, you have to tell us. Phone us on +27 12 423 6000 or email us [email protected]